Five Star Automotive Duluth

Grey Sutherland a month ago

Great experience with Five Star Automotive! They figured out exactly why my headlights were dimmer than usual and got the issue taken care of. Thomas, Dan, and Logan were all friendly, professional, and made sure the job was done right. I really appreciate the great service and attention to detail. Highly recommend Five Star Automotive!

Conor Bard 11 months ago

Five Star Automotive is aptly named. Our car broke down in Duluth, driving back to the Twin Cities from further up north and they were able to get us in right away. Logan who was working the front desk was extremely friendly and helpful. Rick took a look at our car and after sending Cody on a parts run was able to grab what we needed and get my car fixed. Rick took it on test drive himself to ensure we wouldn’t run into further problems on the road. Great group of guys working here. Much appreciated. Thank you!

Myron Weis a year ago

Traveling Northern MN and broke down on Thursday. Got the disabled car to Five Star Automotive Duluth well after closing time. They assured me they could fix it by the end of work Friday. They kept their word even though it took almost an hour after closing to finish. Yes, they stayed late just for us. At least a 5 star review! You can count on them. Thanks!

Kate Gaworski a year ago

I had been a loyal customer here For nine years. This last year they have really gone downhill. They damaged my vehicle in June and NIKO BUTLER left me a voicemail promising me a refund. He then turned around and lied stating he never said that. It’s all recorded and on voicemail. The new owner has refused to respond to my emails or respond to the recording where his own employee stated he’d be refunding me. STAY AWAY from this place and definitely stay clear of Niko Butler. He will make up lies to earn more money. I had to diagnose my car correctly after he’d called me with many wrong expensive diagnoses. They have done me dirty, lied, and stolen money. If I was promised a refund I should have been given the refund. I wish I could attach all the voicemails. I do not recommend this place to an enemy. And that says a lot considering I was a loyal customer for 9 years and was in the shop every several months with work being done to my vehicle. Hopefully someone can learn from the gaslighting and lying that happened to me and not give this company a penny. PS I found it’s much cheaper to go anywhere else.

Joe Shackleford 2 years ago

I cannot say enough good things about Five Star Automotive. We were supposed to travel back home to Virginia but my truck would not start. Mike got it in that day and Matt diagnosed the problem quickly. Had to wait a few days for a fuel pump to come in (4th of July got in the way of delivery), but once it arrived, they had it installed quite quickly. The communication, compassion, and professionalism of everyone at Five Star Automotive was simply astounding. Truly apprecaite them helping us turn lemons into lemonade! Thank you!